FAQ

How long does delivery typically take?

Delivery anywhere usually takes between 1-7 business days.

 

Can you source an item that is not currently sold on your site?

Yes. In the homepage menu you are able to "Request a quote" provided that the items is available and not discontinued.

 

When can I expect my order to be shipped?

We aim to ship all orders immediately, although certain items require extra attention and longer waiting periods. For guitars and other large purchases, please allow time for inspection, setup, and specialty packing.

 

How can I demo/view a product?

We operate as a online store and most items get send to you from our head office, ones it arrives from the suppliers. Special request can be made on items that we do have in stock at our office.

 

Could I collect the product myself?

Yes, you are welcome to click the collect order when checking out. We will be in contact with you to let you know when your order has arrived at the office and arrange a suitable collection date and time.

 

Payment options

We accept all major credit and debit cards including Visa, MasterCard though Payfast instant EFT in the checkout menu. You also have the option to make an EFT on request by clicking request a quote.

 

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